Services

Services Rates

Domestic Cleaning Services

What’s Included in Our Standard Domestic Cleaning Service?

We attend your household and perform your choice of the following services:

  • Cleaning the Bedrooms: Tidying up and dusting bedrooms, making beds, and ensuring a clean and welcoming environment.
  • Cleaning the Bathrooms: Ensuring bathrooms are thoroughly cleaned and sanitized, including scrubbing showers, sinks, and toilets.
  • Bedroom cupboard mirrors and Bathroom mirrors: Bedroom cupboard mirrors and bathroom mirrors are included in our standard cleaning service!
  • Cleaning the Kitchen: This involves tidying up and sanitizing the kitchen area, including wiping down surfaces and appliances.
  • Cleaning the Living Spaces: Vacuuming, sweeping, and dusting living areas to maintain cleanliness and comfort.
  • Cleaning the Toilets: Scrubbing and sanitizing toilets to ensure they are hygienic and fresh.
  • Cleaning the Sinks: Wiping down and sanitizing sinks in bathrooms and kitchens to remove grime and bacteria.
  • Cleaning the Stovetop: Thoroughly cleaning and degreasing the stovetop to keep it in top condition for cooking.
  • Cobweb and dust removal: Thoroughly eliminating cobwebs and dust to maintain cleanliness and freshness.
  • Vacuuming & Mopping: Completing the cleaning process by vacuuming and mopping floors to remove dust and dirt.
  • Additional Extras may be added to your cleaning package, such as deep cleaning services.
  • If you do not direct our cleaner on which services to perform, our cleaner will perform the above services in the order and priority they deem of highest importance in the time frame allocated to them to complete the service.
  • Depending on the size of the house and extra rooms requiring cleaning, not all of the above tasks may be completed within the allocated time.
Book 4 hours of standard domestic cleaning as a weekly or fortnightly recurring service, get 1hrs worth of home help and deep cleaning services, and 3hrs of standard domestic cleaning in your 4hr package at no extra charge! See here for more details.
Let Raquel’s Home Services be your extra pair of hands around the home and office!

Green Cleaning Services

What’s Included in Our
Green Cleaning Service?

We attend your household and perform your choice of the following services:

  • Steam Cleaning: Our method of green steam cleaning effectively eliminates dirt, grime, and bacteria, leaving surfaces and carpets refreshed and hygienic.
  • Cleaning the Bedrooms: Tidying up and dusting bedrooms, making beds, and ensuring a clean and welcoming environment.
  • Cleaning the Bathrooms: Ensuring bathrooms are thoroughly cleaned and sanitized, including scrubbing showers, sinks, and toilets.
  • Bedroom cupboard mirrors and Bathroom mirrors: Bedroom cupboard mirrors and bathroom mirrors are included in our green cleaning service!
  • Cleaning the Kitchen: This involves tidying up and sanitizing the kitchen area, including wiping down surfaces and appliances.
  • Cleaning the Living Spaces: Vacuuming, sweeping, and dusting living areas to maintain cleanliness and comfort.
  • Cleaning the Toilets: Scrubbing and sanitizing toilets to ensure they are hygienic and fresh.
  • Cleaning the Sinks: Wiping down and sanitizing sinks in bathrooms and kitchens to remove grime and bacteria.
  • Cleaning the Stovetop: Thoroughly cleaning and degreasing the stovetop to keep it in top condition for cooking.
  • Cobweb and dust removal: Thoroughly eliminating cobwebs and dust to maintain cleanliness and freshness.
  • Vacuuming & Mopping: Completing the cleaning process by vacuuming and mopping floors to remove dust and dirt.
  • Additional Extras can be added to your cleaning package, if you require any deep cleaning services.
  • If you do not direct our cleaner on which services to perform, our cleaner will perform the above services in the order and priority they deem of highest importance in the time frame allocated to them to complete the service.
  • Depending on the size of the house and extra rooms requiring cleaning, not all of the above tasks may be completed within the allocated time.
Book 4 hours of standard domestic cleaning as a weekly or fortnightly recurring service, get 1hrs worth of home help and deep cleaning services, and 3hrs of standard domestic cleaning in your 4hr package at no extra charge! See here for more details.
Let Raquel’s Home Services be your extra pair of hands around the home and office!

Deep Cleaning Services

What’s Included in Our Deep Cleaning Service?

All of the services offered in our Standard Domestic Cleaning Service, as well as your choice of the following services:

  • Window Cleaning: Thoroughly cleaning and shining windows to ensure clarity and brightness throughout the house.
  • Fridge Cleaning: Cleaning and sanitizing the interior and exterior of
    the refrigerator, including removing expired items and spills.
  • Oven Cleaning: Deep cleaning and degreasing the oven to remove buildup and ensure it is ready for cooking.
  • Blind Cleaning: Meticulously cleaning blinds to eliminate dust, dirt,
    and grime, ensuring clear visibility and enhancing the appearance of
    windows and rooms.
  • Full Wall Washing: Thoroughly cleaning walls to eliminate dust, dirt, and stains, restoring their appearance. Special attention is given to removing stains from pets and children.
  • Spot Carpet Stain Removal: Targeting and treating specific stains on carpets to restore their cleanliness and appearance.
  • Door Cleaning: Cleaning doors, as well as removing scuffs, marks, dirt, grime, dust and stains from doors, including cleaning door handles and doorframes.
  • Mirror Cleaning: Cleaning and shining mirrors to ensure a clear reflection and enhance the overall brightness of rooms.
  • Pantry Cleaning: Organizing and cleaning pantry shelves to remove expired items and ensure everything is neatly arranged.
  • Wiping Down Picture Frames: Dusting and wiping down picture frames to maintain their appearance and keep them free from dirt.
  • Veranda/Patio/Outdoor Entertainment Area Cleaning:
    Sweeping and tidying outdoor spaces to ensure they are clean and inviting for relaxation and entertainment
  • Decluttering/Organizing: Assisting with organizing and
    decluttering various areas of the house to improve tidiness and functionality.
  • Cleaning Skirtings and Cornices: Wiping down and dusting skirtings and cornices to remove dust and maintain a clean look along the edges of rooms. 
 

AirBnB Cleaning Services

NDIS Cleaning & Home Help Packages

Gardening Services

What’s Included in Our Gardening Package?

  • Mowing (own mower must be provided): Maintaining a well-groomed lawn by mowing regularly, ensuring a tidy and inviting outdoor space for your guests to enjoy.
  • Leaf Blowing (own blower must be provided): Clearing away fallen leaves and debris with efficient leaf blowing, keeping your outdoor spaces pristine and inviting for your guests to enjoy.
  • Gardening: Tending to the garden beds and flower patches, enhancing the beauty of your property with vibrant blooms and lush greenery.
  • Pruning: Shaping and trimming trees and bushes to promote healthy growth and maintain an aesthetically pleasing landscape.
  • De-weeding: Eliminating unwanted weeds from your garden to create a neat and tidy appearance while ensuring optimal growth conditions for your plants.
  • Watering Plants: Nurturing plants with proper watering to keep them healthy and vibrant, adding to the overall charm of your outdoor area.
      •  

Commercial Cleaning (Office, Event, Factory, & Groundskeeping) Services

What’s Included in Our Commercial (Office, Event & Factory) Cleaning Package?

  • Polishing Floors: Enhancing the shine and cleanliness of floors through polishing techniques.
  • Table and chair arrangement: Arranging tables and chairs in an organized manner to facilitate the event setup.
  • Post-event cleanup: Thoroughly cleaning up after events to restore the venue to its original condition.
  • Mirror cleaning: Ensuring mirrors are spotless and gleaming for a clear reflection.
  • Dishwashing and party item cleaning: Washing dishes and cleaning other party items to ensure cleanliness and readiness for future use.
  • Food packaging and storage: Packaging and storing leftover food items to preserve freshness and prevent waste.
  • Kitchen surface cleaning: Wiping down kitchen surfaces, sinks, cupboards, and cabinets to maintain hygiene and cleanliness.
  • Belongings collection: Gathering all belongings left behind at the location to ensure nothing is misplaced or lost.
  • Furniture disassembly: Taking apart furniture pieces to facilitate efficient cleaning and space management.
  • Wall spot cleaning: Spot cleaning walls to remove stains and maintain a pristine appearance.
  • Event space reorganization: Rearranging chairs and tables within the event space to optimize layout and functionality.
  • Decoration removal: Removing decorations to tidy up the event space and prepare it for future use.
  • Cobweb and dust removal: Thoroughly eliminating cobwebs and dust to maintain cleanliness and freshness.
  • Thorough Commercial Cleaning: Performing detailed cleaning services tailored to commercial spaces.
  • Window Washing: Cleaning and shining windows to maintain clarity and brightness.
  • Carpet Care: Vacuuming carpets to ensure their cleanliness and freshness.
  • Sanitising & Deoderising Bathrooms: Ensuring bathrooms are thoroughly cleaned and sanitized for optimal hygiene.
  • Detailed Dusting: Performing meticulous dusting techniques to remove dust from surfaces.
  • Disinfecting Electronics: Wiping and disinfecting monitors, keyboards, and phones to maintain cleanliness and hygiene.
  • Reception Area Maintenance: Cleaning and tidying reception areas to create a welcoming atmosphere.
  • Entrance Door Glass Cleaning: Cleaning glass entrance doors to ensure they are clear and presentable.
  • Recycling and Waste Management: Sorting recycling items and removing rubbish to maintain cleanliness and sustainability.
  • Brass or Stainless Steel Polishing: Polishing and cleaning brass or stainless steel surfaces to enhance their appearance.
  • Groundskeeping Services: Maintaining gardens, taking out bins, cleaning toilets, or any such responsibilities that a school or a golf club would need assistance with.

     

Construction Cleaning Services

What’s Included in Our Construction Cleaning Package?

  • Trash disposal: Properly disposing of all waste materials.
  • Vent and duct cleaning: Ensuring outside of vents, baseboards, and ducts are free from debris.
  • Exterior window washing: Cleansing exterior windows and glass panels for clarity.
  • Debris removal: Eliminating any debris or waste for a clean environment.
  • Floor waxing and carpet vacuuming: Applying wax to floors and vacuuming carpets for a polished look.
  • Entryway and driveway sweeping: Sweeping entry doorways and driveways for a tidy appearance.
  • Sticker and plastic covering removal: Peeling off stickers and removing plastic coverings for a clean surface.
  • Window, frame, and track cleaning: Thoroughly cleaning windows, frames, and tracks.
  • Wall cleaning: Removing dirt, dust, smudges, and scuff marks from walls.
  • Door cleaning: Wiping down all sides, tops, and faces of doors for cleanliness.
  • Spot stain carpet cleaning: Removing small stains from carpets
  • Pavement washing: Washing pavements to maintain cleanliness.
  • Removal/assembly/dissassembly of furniture.

Hazmat Cleaning Services

End of Lease Cleaning, Bond Cleaning & Pre-Sale Cleaning Services

Frequently Asked Questions about Our Services


Certainly! We’d appreciate it if you could let us know beforehand about the kinds of pets you have at home, so we can inform our cleaning team accordingly. Additionally, we kindly ask that all pets be relocated from the designated cleaning area during The Works performed by our cleaning crew. This precaution ensures a smooth cleaning process, particularly during tasks like vacuuming and mopping, which may unsettle pets such as dogs and cats. It’s advisable to move them to a spare room or outdoors during these activities for their safety and comfort.

No, not necessarily! Just leave a key for entry along with entry instructions and your address in the Request a Service form. These details will be securely passed on to our cleaners on the scheduled day, ensuring they know how to locate the premises and enter, even if you’re not around. Our cleaning team will handle everything else. If you’re available, our cleaners will return the key before leaving; otherwise, they’ll leave it where they found it.

We offer two pricing options: flat rate (for bond cleaning only) and hourly rate. Choose the option that best suits your cleaning needs and use our simple online form for an instant quote!

The payment methods we currently accept are Direct Bank Transfer, and PayID.

For hourly-rate cleaning, our team will work within the time frame you specify. For fixed-rate bond cleaning, the duration depends on your home’s size and the services required. It may take as long as necessary to complete the job, typically ranging from 6 to 12 hours or longer, depending on the size of the premises and the work involved. Our team will discuss this with you before your service.

You can book a service at any time, but our offices are open only between 8 am and 8 pm. If you require a late-night or early-morning service, this may be arranged. Simply contact us to discuss the matter further and receive a free quotation! A loading fee of 1.5x the usual hourly rate applies for jobs booked outside ordinary business hours from Monday to Friday and on all hours on Saturday, and a loading fee of 2x the usual hourly rate applies for jobs booked on any hours on Sundays.

Absolutely! We only ask that you notify us in advance about your pets so that we can inform the cleaner. In addition, we expect all pets to be moved from the working area during The Works by our cleaning staff, as dogs and cats are known to react poorly to vacuums and may disrupt mopping. They should be moved to a spare room or outside during these tasks.

We provide NDIS services for both residential and end-of-lease cleaning. You can seamlessly book an end-of-lease cleaning service with us just like a regular house cleaning service, but it is subject to approval by your NDIS Case Manager or Provider Service. Please contact us via phone or email to discuss your specific requirements.

Certainly! Our skilled cleaners bring all necessary cleaning equipment to complete the job. You need not worry about providing any supplies – we have it covered.

We offer hourly-rate cleaning for regular domestic cleaning, office cleaning, commercial cleaning, NDIS cleaning, and deep cleaning, as well as flat-rate cleaning for our end-of-lease cleaning/bond cleaning packages. Each appointment is tailored to your cleaning requirements and preferences. You can book specific services or opt for a thorough deep clean following our comprehensive checklist. Click here to see a full list of our services and prices on offer!

Our Raquel’s Home Services cleaning team brings their own (eco-friendly) supplies and equipment for your convenience. If you have any preferred products, feel free to inform us, and we will accommodate your requests.

 

We use only eco-friendly products that are safe to use around both young children and pets. While some essential oils used in green cleaning can be harmful to pets if not diluted properly and if ingested, we always ensure proper dilution to eliminate any risks. If you still have concerns, you can request our cleaners to use extra Pet-Safe essential oils in their green cleaning process by specifying your preferences in the booking request form.

You can select your ideal cleaning frequency which you prefer on our booking platform, or select a once-off service! Further, we do not tie you into long-term contracts, giving you complete control over when you want your cleaning service to end

Booking online is a breeze. Just complete our form and confirm your booking with a payment over the phone. Click here to access the form, and our team will promptly reach out to you to finalize your booking request.

Our preference is for your property to be vacant when our cleaners arrive, but we can be flexible if that’s not possible. However, please note that our cleaners won’t lift or move any furniture or boxes. If you’re willing to assist by rearranging items so they can clean effectively, that would be appreciated and aligns with OH&S protocols. While our Bond cleaning guarantee applies only to empty households, we’re understanding of challenging circumstances and are willing to accommodate them. We understand how tough some situations can be.

We've been rated 4.4/5 stars on Google by the lovely members of our community.

Amazing service and value for money. One phone call and everything was booked - so easy. They attended at the exact destination promptly and cleaned the house to perfection. Would 10000% recommend.
Jaycob Heufel
Jaycob Heufel
Positive: Professionalism, Punctuality, Value
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Raquel did a cleaning on my girlfriend's home in Lismore before the rental inspection. The real estate said the house never looked better. So we will use her everytime and go to the beach for the day like we did last week. Life is awesome when you have a reliable home cleaner for inspections. No more stress 🙂 thanks heaps for helping us
Maddy Green
Maddy Green
Google Reviews
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Amazing service and value for money. One phone call and everything was booked - so easy. They attended at the exact destination promptly and cleaned the house to perfection. Would 10000% recommend.
Urosh Djordje Lukic
Urosh Djordje Lukic
Read More
I recently hired Raquel from Raquel's Home Services, and I am beyond impressed with the results. From start to finish, the experience was seamless and professional. Firstly, scheduling was a breeze. Their team was accommodating and flexible, ensuring that the cleaning appointment fit into my schedule without any hassle. My home was left clean and smelling wonderful with the essential oils she incorporates into her steam cleaning process. She was punctual and came fully prepared with all the necessary equipment and supplies. What stood out to me the most was her attention to detail. Not only was the quality of her work outstanding, but she was courteous and respectful. She was attentive to my specific cleaning preferences and went above and beyond to ensure my satisfaction. Overall, I couldn't be happier with the service provided by Raquel's Home Services. They have truly set the standard for professionalism and excellence in the cleaning industry. I highly recommend them to anyone in need of top-notch cleaning services, and for people sensitive to chemical cleaning agents.
Karen Hazan
Karen Hazan
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Read More
I have used Rachel’s cleaning services for a few months now and have always been really pleased with her work .I would highly recommend this service. Great quality and efficiency !
Fiona Burton
Fiona Burton
Service: Standard cleaning
Read More
Best clean, reliable, trustworthy, professional, booked regular
Narelle Edwards
Narelle Edwards
Positive: Quality, Value
Read More
I choose to try Raquel out of all the various cleaners advertising because of "the extra pair of hands" and that's exactly what she's been. My entire home had descended into chaos over a long period and I desperately needed help cleaning and restoring order. I'm reasonably fit & capable, just time poor; Raquel has been wonderful going above and beyond, and getting through the work faster than I could given the same time. This has been the best investment in my wellbeing I could possibly have made.
Liz Lewis
Liz Lewis
Positive: Professionalism, Value
Read More
A rare cleaning gem is Raquel, she is very professional and gets the job done. Very good value for money and I would recommend her cleaning service to anyone.
Tenielle Bryant
Tenielle Bryant
Positive: Professionalism, Punctuality, Quality, Responsiveness
Read More
We are lucky enough to be supported with a regular service by this fantastic local business. Not only are the staff kind, efficient and detail oriented in their work, but they are reliable and trustworthy. They are easy to communicate with and flexible when able. I highly recommend their services. Thank you for all you do to support our family.
Shaaronna Hazan
Shaaronna Hazan
Positive: Professionalism, Quality, Value
Read More
Racquel is great at what she does . She is a great cleaner !
S Kerr
S Kerr
Local Guide - 25 Reviews
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Really kind and caring team. Ky in particular was super helpful and accomodating
Sandra Shields Bell
Sandra Shields Bell
Positive: Professionalism, Quality, Responsiveness, Value
Read More
"Racquel is the ultimate cleaner! She had the best equipment and eco cleaning supplies. She has an amazing eye for detail and does a beautiful job. I would highly recommend Racquel."
Brad Maxwell
Brad Maxwell
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I had gardening done and found Raquel's Home Services to be very efficient and tidy. All work was done on time with good results.
Trent Costello
Trent Costello
Service: Office & workplace cleaning
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Raquel cleaned our house and my wife and I thought the job she did was wonderful. Lovely to come home to a clean house with 6 of us living here and not finding the time to clean the house Recommend her services.
Margaret Rowlandson
Margaret Rowlandson
Positive: Professionalism, Responsiveness
Read More
cleaning services are of very high standard and care and consideration with everything.
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We Offer Different Services to Clean Your Areas
Find out more about our services at the links below

Cleaning Services

We offer a variety of cleaning services tailored to your needs: Including Regular Domestic Cleaning, Green Cleaning, Commercial Cleaning for Offices and AirBnBs. Construction cleaning and Hazmat Cleaning.

Click on the arrow above to see a full list of our services and prices

Green Cleaning Services

To cater to individuals with chemical sensitivities and those worried about the health and environmental impact of chemical cleaning agents, we offer customized and convenient care solutions, using natural cleaning agents which are just as effective than their chemical counterparts, if not more effective and backed by clinical literature.

Bond/End of Lease Cleaning

We offer Bond Cleaning / End of Lease cleaning services where we make homes look as good as you arrived, if not better, to give you the best chance at securing your bond return.

Home Help Packages

We offer unique bespoke packages for each client, providing a combination of cleaning, gardening, household chores, and odd jobs.

Commercial Cleaning

For office and commercial grounds maintenance.

gardening

Domestic Gardening Services

Our domestic gardening services are available at a competitive rate.

Experience the Difference with Raquel's Home Services – Your Extra Pair of Hands around the Home, Garden, and Office!

Contact me today to make your booking and take the first step towards a cleaner, healthier, and more organized space. Visit the full page of each service to unlock the potential of a pristine environment. Call now to enjoy clean and fresh air!

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

You can also contact us by filling out your details including your name, email and contact number, and information relating to your enquiry into the form below and someone will be in touch with you shortly!

 

Contact us with your enquiry in the form below, or fill in the Request a Service Form below if you would like a callback to arrange an appointment for services.

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Name
Please leave a contact number and email address for us to return your enquiry.
Please leave an email address and contact number for us to return your enquiry.
You can submit your enquiry here and someone will be in touch with you soon!

Request a Service

Please enable JavaScript in your browser to complete this form.
Name
What is the best contact number for us to reach you on?
example@address.com.au - Please provide an email address so a quote and/or service agreement may be sent to you if you require it.
How many bedrooms in the premesis?
How many bathrooms in the premesis?
What day(s) would you prefer this service (tick all that apply)
What time(s) would you prefer to start this service if possible? (tick all that apply, please tick multiple time options as availailabilities must first be confirmed)
Type of cleaning service required:
Please include details such as Street Number, Suburb, Postcode.
Please leave instructions for our cleaners to enter your premises. or a phone number to contact on the day the service is required if there are any special instructions required for entry.
Is there a deadline that the job needs to be done before?
Please indicate if the client is seeking support services through the NDIS.
If so, please let us know what they are here.
Please leave extra details and information about the job here if you feel you need to mention anything, as well as if you have any requests pertaining to which cleaning chemicals not to use, if you would like our cleaners to use your chemicals (BYO), if you have any allergies or if you have any special requirements or requests for the service such as add-on services.

By booking a service with Raquel's Home Services, you agree to our Privacy Policy and to the Terms and Conditions for service listed on our website.

Thank you for choosing Raquel’s Home Services for your cleaning service needs! We look forward to hearing from you and someone will be in touch with you shortly upon the sending of your enquiry!