Services

Services Rates

For our standard domestic cleaning service, our hourly rate is $50 per hour, with a minimum booking of 3 hours (total $150). For larger houses (4+ Bedrooms), the minimum booking is 4 hours (total $200).
Rates of $45 per hour apply for pensioners, with a minimum booking of 3 hours for 3 bedroom homes, and a minimum booking of 4 hours for 4+ bedroom homes.
Book 4 hours of standard domestic cleaning as a weekly recurring service, get 1hrs worth of home help and deep cleaning services, and 3hrs of standard domestic cleaning in your 4hr package at the standard cleaning rate!
Our regular domestic cleaning includes vacuuming floors, mopping floors, wiping kitchen surfaces, scrubbing baths, showers, and toilets, with optional extras such as cleaning cobwebs, doors.
Click here to compare the different types of cleaning chemicals and agents we use in our standard Domestic Cleaning Services and in our Green Cleaning Services.

What’s Included in Our Standard Domestic Cleaning Service?

We attend your household and perform your choice of the following services:

Cleaning the Bedrooms: Tidying up and dusting bedrooms, making beds, and ensuring a clean and welcoming environment.
Cleaning the Bathrooms: Ensuring bathrooms are thoroughly cleaned and sanitized, including scrubbing showers, sinks, and toilets.
Bedroom cupboard mirrors and Bathroom mirrors: Bedroom cupboard mirrors and bathroom mirrors are included in our standard cleaning service!
Cleaning the Kitchen: This involves tidying up and sanitizing the kitchen area, including wiping down surfaces and appliances.
Cleaning the Living Spaces: Vacuuming, sweeping, and dusting living areas to maintain cleanliness and comfort.
Cleaning the Toilets: Scrubbing and sanitizing toilets to ensure they are hygienic and fresh.
Cleaning the Sinks: Wiping down and sanitizing sinks in bathrooms and kitchens to remove grime and bacteria.
Cleaning the Stovetop: Thoroughly cleaning and degreasing the stovetop to keep it in top condition for cooking.
Cobweb and dust removal: Thoroughly eliminating cobwebs and dust to maintain cleanliness and freshness.
Vacuuming & Mopping: Completing the cleaning process by vacuuming and mopping floors to remove dust and dirt.
Additional Extras may be added to your cleaning package, such as deep cleaning services.
If you do not direct our cleaner on which services to perform, our cleaner will perform the above services in the order and priority they deem of highest importance in the time frame allocated to them to complete the service.
Depending on the size of the house and extra rooms requiring cleaning, not all of the above tasks may be completed within the allocated time.

Book 4 hours of standard domestic cleaning as a weekly or fortnightly recurring service, get 1hrs worth of home help and deep cleaning services, and 3hrs of standard domestic cleaning in your 4hr package at no extra charge! See here for more details.

Let Raquel’s Home Services be your extra pair of hands around the home and office!

Extras: We provide a range of optional cleaning add-ons that can be incorporated into your cleaning package based on your specific requirements, such as:
- Wiping and dusting of fixed shelves and bookshelves
- Wiping and dusting wall hangings + picture frames, bedroom mirrors, extra mirrors and handheld mirrors.
- Wiping down and dusting fly screens
- Washing/sweeping of patios, porches, balconies, and decks
- Washing/sweeping entrances, pathways, and ramps
- Door and window cleaning, and wall spot cleaning.
- Shaking rugs out

For our green cleaning service, our hourly rate is $50 per hour, with a minimum booking of 3 hours (total $150). For larger houses (4+ Bedrooms), the minimum booking is 4 hours (total $200).
Rates of $45 per hour apply for pensioners, with a minimum booking of 3 hours for 3 bedroom homes, and a minimum booking of 4 hours for 4+ bedroom homes.
Book 4 hours of green cleaning as a weekly recurring service, get 1hrs worth of home help and deep cleaning services, and 3hrs of standard domestic cleaning in your 4hr package at the standard cleaning rate!
Our green cleaning service includes vacuuming floors, mopping floors, wiping kitchen surfaces, scrubbing baths, showers, and toilets, with optional extras such as cleaning cobwebs, doors.
Click here to compare the different types of cleaning chemicals and agents we use in our standard Domestic Cleaning services and in our Green Cleaning services.

What’s Included in Our
Green Cleaning Service?

We attend your household and perform your choice of the following services:

Steam Cleaning: Our method of green steam cleaning effectively eliminates dirt, grime, and bacteria, leaving surfaces and carpets refreshed and hygienic.
Cleaning the Bedrooms: Tidying up and dusting bedrooms, making beds, and ensuring a clean and welcoming environment.
Cleaning the Bathrooms: Ensuring bathrooms are thoroughly cleaned and sanitized, including scrubbing showers, sinks, and toilets.
Bedroom cupboard mirrors and Bathroom mirrors: Bedroom cupboard mirrors and bathroom mirrors are included in our green cleaning service!
Cleaning the Kitchen: This involves tidying up and sanitizing the kitchen area, including wiping down surfaces and appliances.
Cleaning the Living Spaces: Vacuuming, sweeping, and dusting living areas to maintain cleanliness and comfort.
Cleaning the Toilets: Scrubbing and sanitizing toilets to ensure they are hygienic and fresh.
Cleaning the Sinks: Wiping down and sanitizing sinks in bathrooms and kitchens to remove grime and bacteria.
Cleaning the Stovetop: Thoroughly cleaning and degreasing the stovetop to keep it in top condition for cooking.
Cobweb and dust removal: Thoroughly eliminating cobwebs and dust to maintain cleanliness and freshness.
Vacuuming & Mopping: Completing the cleaning process by vacuuming and mopping floors to remove dust and dirt.
Additional Extras can be added to your cleaning package, if you require any deep cleaning services.
If you do not direct our cleaner on which services to perform, our cleaner will perform the above services in the order and priority they deem of highest importance in the time frame allocated to them to complete the service.
Depending on the size of the house and extra rooms requiring cleaning, not all of the above tasks may be completed within the allocated time.

Book 4 hours of standard domestic cleaning as a weekly or fortnightly recurring service, get 1hrs worth of home help and deep cleaning services, and 3hrs of standard domestic cleaning in your 4hr package at no extra charge! See here for more details.

Let Raquel’s Home Services be your extra pair of hands around the home and office!

Extras: We provide a range of optional cleaning add-ons that can be incorporated into your cleaning package based on your specific requirements, such as:
- Wiping and dusting of fixed shelves and bookshelves
- Wiping and dusting wall hangings + picture frames, bedroom mirrors, extra mirrors and handheld mirrors.
- Wiping down and dusting fly screens
- Washing/sweeping of patios, porches, balconies, and decks
- Washing/sweeping entrances, pathways, and ramps
- Door and window cleaning, and wall spot cleaning.
- Shaking rugs out

Deep cleaning service is available at a rate of $80 per hour, with a minimum booking of 4 hours.
Optionally, you can book 3 hours of standard Domestic Cleaning rate charged at $50/ph and 1 hour of Deep Cleaning rate charged at $80/ph, or any combination of hours charged at the standard Domestic Cleaning rate and hours charged at the Deep Cleaning rate amounting to 4 hours.
In addition to the services provided in regular cleaning, we also clean ovens, fridges, wall stains, ceiling stains, and some carpet stains (depending on size and cause), shelving, and windows, when doing deep cleaning.
What's covered?
We're prepared to manage various scenarios, such as:
- Highly dirty living conditions (extensive soil buildup)
- Mild to moderate decluttering and hoarding
- Removing household waste to the outside bin.

What’s Included in Our Deep Cleaning Service?

All of the services offered in our Standard Domestic Cleaning Service, as well as your choice of the following services:

Window Cleaning: Thoroughly cleaning and shining windows to ensure clarity and brightness throughout the house.
Fridge Cleaning: Cleaning and sanitizing the interior and exterior of
the refrigerator, including removing expired items and spills.
Oven Cleaning: Deep cleaning and degreasing the oven to remove buildup and ensure it is ready for cooking.
Blind Cleaning: Meticulously cleaning blinds to eliminate dust, dirt,
and grime, ensuring clear visibility and enhancing the appearance of
windows and rooms.
Full Wall Washing: Thoroughly cleaning walls to eliminate dust, dirt, and stains, restoring their appearance. Special attention is given to removing stains from pets and children.
Spot Carpet Stain Removal: Targeting and treating specific stains on carpets to restore their cleanliness and appearance.
Door Cleaning: Cleaning doors, as well as removing scuffs, marks, dirt, grime, dust and stains from doors, including cleaning door handles and doorframes.
Mirror Cleaning: Cleaning and shining mirrors to ensure a clear reflection and enhance the overall brightness of rooms.
Pantry Cleaning: Organizing and cleaning pantry shelves to remove expired items and ensure everything is neatly arranged.
Wiping Down Picture Frames: Dusting and wiping down picture frames to maintain their appearance and keep them free from dirt.
Veranda/Patio/Outdoor Entertainment Area Cleaning:
Sweeping and tidying outdoor spaces to ensure they are clean and inviting for relaxation and entertainment
Decluttering/Organizing: Assisting with organizing and
decluttering various areas of the house to improve tidiness and functionality.
Cleaning Skirtings and Cornices: Wiping down and dusting skirtings and cornices to remove dust and maintain a clean look along the edges of rooms.

What's Included in Our AirBnB Cleaning Packages?
Housekeeping Chores (Laundry, Garbage, Dishwashing): Assisting with various housekeeping tasks, including managing laundry, taking out garbage, and washing dishes.
Window Cleaning: Cleaning and polishing windows to maintain clarity and brightness.
Carpet Care: Vacuuming carpets to ensure their cleanliness and freshness.
Hard floor Care: Vacuuming all hard floors and mopping all hard floors after vacuuming.
Bathroom Sanitization and Deodorization: Ensuring bathrooms are thoroughly sanitized and deodorized for optimal hygiene. Wiping down sinks, toilets, and cleaning floors and mirrors.
Kitchen Organization: Keeping the kitchen tidy and ready for use by your guests with clean dishes neatly stored away.
Surface Cleaning: Paying attention to high-touch surfaces for a hygienic and welcoming environment for your guests.
Waste Management: Maintaining cleanliness and tidiness by promptly disposing of trash to ensure a pleasant stay for your guests.
Carpet and Rug Spot Cleaning: Enhancing the cleanliness and freshness of your space by thoroughly cleaning carpets and rugs, providing a cozy and inviting atmosphere for your guests.
Carpet and Rug Spot Cleaning: Enhancing the cleanliness and freshness of your space by thoroughly cleaning carpets and rugs, providing a cozy and inviting atmosphere for your guests.
- Appliance Care: Ensuring all appliances are spotless and ready for use, allowing your guests to enjoy a hassle-free stay with convenient amenities

We will tailor a package to suit your needs with any combination or cleaning, gardening, organisation, and household chores for 1 easy affordable price.
Our standard rate for Home Help Packages is $50 per hour for private clients, with a minimum booking of 3 hours.
Rates of $45 per hour for senior pensioners, with a minimum booking of 3 hours.
For clients under the NDIS, the rate is $54 per hour, also with a minimum booking of 3 hours.
Our rates are $55 per hour for insurance companies, also with a minimum booking of 3 hours.
Embrace the convenience of having your entire home meticulously tended to by our expert team.

What's Included in NDIS Cleaning & Our Home Help Packages?
All of the services offered in our Standard Domestic Cleaning Service, as well as your choice of the following services:
Housekeeping Chores (Laundry, Garbage, Dishwashing): Assisting with various housekeeping tasks, including managing laundry, taking out garbage, and washing dishes.
Pantry Cleaning: Organizing and cleaning pantry shelves to remove expired items and ensure everything is neatly arranged.
Mowing: Mowing the lawn using provided equipment to maintain a tidy and well-kept outdoor space.
Gardening/Pruning/Watering Plants: Tending to garden beds, pruning plants, and watering to ensure they thrive and enhance the overall appearance of the property.
Errands: Running various errands such as grocery shopping, picking up dry cleaning, or dropping off packages as needed
Meal Preparation & Cooking: Assisting with meal preparation tasks such as chopping vegetables, marinating meats, assembling ingredients & cooking.

Rate is $50 per hour, with a minimum booking of 3 hours.
Enjoy a lush and well maintained garden that enhances the beauty of your home.
Only offered in Home Help packages for tasks less than 3 hours long. Smaller gardening tasks less than 3 hours long can be requested in Home Help Package servicing.
Must supply own gardening tools.

What’s Included in Our Gardening Package?

Mowing (own mower must be provided): Maintaining a well-groomed lawn by mowing regularly, ensuring a tidy and inviting outdoor space for your guests to enjoy.
Leaf Blowing (own blower must be provided): Clearing away fallen leaves and debris with efficient leaf blowing, keeping your outdoor spaces pristine and inviting for your guests to enjoy.
Gardening: Tending to the garden beds and flower patches, enhancing the beauty of your property with vibrant blooms and lush greenery.
Pruning: Shaping and trimming trees and bushes to promote healthy growth and maintain an aesthetically pleasing landscape.
De-weeding: Eliminating unwanted weeds from your garden to create a neat and tidy appearance while ensuring optimal growth conditions for your plants.
Watering Plants: Nurturing plants with proper watering to keep them healthy and vibrant, adding to the overall charm of your outdoor area.

For office and factory cleaning, our rate is $70 per hour, with a minimum booking of 3 hours (total $210).
Rate is $70 per hour, with a minimum booking of 3 hours for Commercial Services and commercial grounds maintenance.
We provide a professional and thorough cleaning service to keep your commercial spaces spotless

What’s Included in Our Commercial (Office, Event & Factory) Cleaning Package?

Polishing Floors: Enhancing the shine and cleanliness of floors through polishing techniques.
Table and chair arrangement: Arranging tables and chairs in an organized manner to facilitate the event setup.
Post-event cleanup: Thoroughly cleaning up after events to restore the venue to its original condition.
Mirror cleaning: Ensuring mirrors are spotless and gleaming for a clear reflection.
Dishwashing and party item cleaning: Washing dishes and cleaning other party items to ensure cleanliness and readiness for future use.
Food packaging and storage: Packaging and storing leftover food items to preserve freshness and prevent waste.
Kitchen surface cleaning: Wiping down kitchen surfaces, sinks, cupboards, and cabinets to maintain hygiene and cleanliness.
Belongings collection: Gathering all belongings left behind at the location to ensure nothing is misplaced or lost.
Furniture disassembly: Taking apart furniture pieces to facilitate efficient cleaning and space management.
Wall spot cleaning: Spot cleaning walls to remove stains and maintain a pristine appearance.
Event space reorganization: Rearranging chairs and tables within the event space to optimize layout and functionality.
Decoration removal: Removing decorations to tidy up the event space and prepare it for future use.
Cobweb and dust removal: Thoroughly eliminating cobwebs and dust to maintain cleanliness and freshness.
Thorough Commercial Cleaning: Performing detailed cleaning services tailored to commercial spaces.
Window Washing: Cleaning and shining windows to maintain clarity and brightness.
Carpet Care: Vacuuming carpets to ensure their cleanliness and freshness.
Sanitising & Deoderising Bathrooms: Ensuring bathrooms are thoroughly cleaned and sanitized for optimal hygiene.
Detailed Dusting: Performing meticulous dusting techniques to remove dust from surfaces.
Disinfecting Electronics: Wiping and disinfecting monitors, keyboards, and phones to maintain cleanliness and hygiene.
Reception Area Maintenance: Cleaning and tidying reception areas to create a welcoming atmosphere.
Entrance Door Glass Cleaning: Cleaning glass entrance doors to ensure they are clear and presentable.
Recycling and Waste Management: Sorting recycling items and removing rubbish to maintain cleanliness and sustainability.
Brass or Stainless Steel Polishing: Polishing and cleaning brass or stainless steel surfaces to enhance their appearance.
Groundskeeping Services: Maintaining gardens, taking out bins, cleaning toilets, or any such responsibilities that a school or a golf club would need assistance with.

What’s Included in Our Construction Cleaning Package?

Trash disposal: Properly disposing of all waste materials.
Vent and duct cleaning: Ensuring outside of vents, baseboards, and ducts are free from debris.
Exterior window washing: Cleansing exterior windows and glass panels for clarity.
Debris removal: Eliminating any debris or waste for a clean environment.
Floor waxing and carpet vacuuming: Applying wax to floors and vacuuming carpets for a polished look.
Entryway and driveway sweeping: Sweeping entry doorways and driveways for a tidy appearance.
Sticker and plastic covering removal: Peeling off stickers and removing plastic coverings for a clean surface.
Window, frame, and track cleaning: Thoroughly cleaning windows, frames, and tracks.
Wall cleaning: Removing dirt, dust, smudges, and scuff marks from walls.
Door cleaning: Wiping down all sides, tops, and faces of doors for cleanliness.
Spot stain carpet cleaning: Removing small stains from carpets
Pavement washing: Washing pavements to maintain cleanliness.
Removal/assembly/dissassembly of furniture.

Our Hazmat Cleaning service is available at a rate of $200 per hour, providing you with peace of mind during challenging times.
Additionally, we hold a NSW Health COVID-19 Stewardship and Infectious Pathogen Sanitation certificate, ensuring that our cleaning practices meet the highest health and safety standards.
Covers the removal of toxic biohazards, syringes, chemical spills, faeces and blood.

Let us take care of your end-of-lease cleaning and pre-sale cleaning needs. Full cleans, top to bottom.
Prices are based on size of your property, and include a laundry room, hallways, kitchen, dining room, living room as standard.
Add-ons such as full wall/door washing, blind cleaning, outside entertainment area cleaning, extra windows additional to standard 2 per room, extra standalone toilet rooms, sunrooms, outside areas, sliding glass doors, french windows increase rates charged.
Starting from $350 for 1 bedroom & 1 bathroom, without optional add-ons.
2 bedrooms & 1 bathroom from: $450.
3 bedrooms & 1 bathroom from: $550.
3 bedrooms & 2 bathrooms from: $650.
4 bedrooms & 2 bathrooms from $725.
4 bedrooms & 3 bathrooms from: $800.
4 bedrooms & 4 bathrooms / 5 bedrooms & 3 bathrooms from: $875.
5 bedrooms & 4 bathrooms / 6 bedrooms & 3 bathrooms from: $950.
6 bedrooms & 4 bathrooms from: $1025.
Book our Deep cleaning services with no minimum booking time when booked with bond cleaning, charged at $80/ph for services such as full wall washing, blind cleaning, outside entertainment area cleaning, shed cleaning, garage cleaning and gardening, for extra peace of mind and for extra dirty homes.
Book 3 or more hours of Deep cleaning services with Bond cleaning to receive a reduced rate of $70/ph for our deep cleaning services ($210 for 3 hours, normally $80/ph with a minimum booking of 4 hours charged at $320 when not booked with bond cleaning).

What's Included in Our Bond Cleaning / End-of-Lease Cleaning Services?
Hallways
Dust and wipe light fixtures, switches, and fittings.
Clean cornices and skirting boards.
Wipe both sides of doors.
Remove cobwebs and dust.
Clean any marks or blemishes on walls.
Vacuum and mop floors.
Spot cleaning walls and doors of stains.

Living/Dining Area
Clean sliding doors inside and out.
Wash and wipe windows and windowsills.
Remove cobwebs and dust.
Dust and clean lighting, switches and light coverings.
Clean ceiling fans.
Wipe down skirting boards and cornices.
Spot cleaning walls and doors of stains
Vacuum and mop floors.

Bedrooms
Clean and wipe interiors of windows as well as windowsills.
Clean built-in cupboards and wardrobes.
Perform vacuuming and mopping on floors
Wiping down both sides of doors.
Dust and polish light fixtures, light switches and fittings.
Wipe skirting boards and cornices.
Remove cobwebs and dust
Spot cleaning doors and walls of marks and stains.
Clean ceiling fans.

Kitchen
Sanitise and wipe down kitchen countertops.
Oven, dishwasher, grill, cooktop, and range hood are cleaned, both inside and out.
Cabinets, cupboards, doors, and drawers are cleaned.
Thoroughly clean windows, tracks, and sills internally.
Skirting boards are wiped and cleaned.
Floors are vacuumed, then mopped
Wiping down both sides of doors.
Cobwebs and dust are removed
Doors are wiped down on both sides.
Spot cleaning stains and marks from doors and walls.
The sink and taps are wiped down and cleaned to give them a shiny finish

Bathrooms
Remove scale and grout buildup on tiles and shower screens.
Clean and wipe the interiors of windows, their sills, and tracks.
Thoroughly vacuum and mop floors.
Spot clean walls and doors of stains.
Dust and shine fans, light fixtures, switches, and fittings.
Thoroughly clean sinks, bathtubs, and showers.
Sanitize toilets comprehensively, both inside and out, underneath, behind and around.
Sanitize and clean mirrors and countertops diligently.
Remove dust and cobwebs.
Both sides of doors are wiped down.
Clean skirting boards and cornices.

Laundry
Thoroughly clean countertops.
Vacuum and mop floors.
Spot cleaning walls and doors.
Scrub cabinets and sinks.
Wash and wipe windows, including their tracks.
Wipe both inside and outside of doors down.
Polish light fixtures, switches, and fans.
Wipe down cornices and skirting boards.
Remove all dust & cobwebs.

Optional Extras
Additional single toilet rooms can be added for an extra $50, cleaned following the Bathroom cleaning checklist.
Additional living rooms/sunrooms/bedrooms charged at $100 extra per room (cleaned in accordance with our Bedroom/Living room bond cleaning checklists).
Window cleaning up to 2 windows per room. (Additional windows extra than 2 per room incurs a surcharge
Additional surcharge of $65 per room may be applied for bond cleaning jobs affected with very heavy or excessive soiling (large amounts of oil, grease, mould, flood mud, cockoroach filth) at the discretion of the company, but we avoid tacking on this charge.
Gardening services can be incorporated into your bond cleaning, provided you supply your own gardening equipment. These services require a minimum booking of 3 hours to cover the call-out fee for our gardeners, priced at $50 per hour. Services include mowing, leaf blowing, hedging/pruning, edging, de-weeding.
Deep cleaning services may be added to your bond clean (we require a minimum reservation of 3 hours for an additional deep cleaner.) Deep cleaning services which may be added to your package include:
Window cleaning (additional to 2 windows per room) (covered under deep cleaning)
Full wall-washing (covered under deep cleaning)
Blind cleaning (covered under deep cleaning)
Balconies, porches, decks & patios: Sweep and mop the floors, Dust & clean cobwebs; window cleaning of x2 windows. (All items other than items that belong to the landlord must be removed)
Garages & Sheds: Vacuum and mop floors, dust and clean power points and surfaces, light coverings and fittings. (All items other than items belonging to the landlord must be removed)
Pool deck areas: Sweep and removal of leaves, mopping, wipe down outdoor furniture, removing leaves from pool (own pool net must be provided).
List Item

Our Bond cleaning Guarantee!
If the real estate agent spots any differences in their final property inspection report, related to things we may have missed in our thorough end-of-lease cleaning checklist once Raquel’s Home Services is done sprucing up your empty place; or if they bring up any concerns about things on Raquel's Home Services bond cleaning checklist that weren't quite up to par, no worries! We'll send the same cleaner back ASAP to take care of it. Please check out our terms and conditions for more details.

Frequently Asked Questions about Our Services

Can I keep pets at home while the cleaning is underway?

Certainly! We’d appreciate it if you could let us know beforehand about the kinds of pets you have at home, so we can inform our cleaning team accordingly. Additionally, we kindly ask that all pets be relocated from the designated cleaning area during The Works performed by our cleaning crew. This precaution ensures a smooth cleaning process, particularly during tasks like vacuuming and mopping, which may unsettle pets such as dogs and cats. It’s advisable to move them to a spare room or outdoors during these activities for their safety and comfort.

Do I need to be present while my house is being cleaned?

No, not necessarily! Just leave a key for entry along with entry instructions and your address in the Request a Service form. These details will be securely passed on to our cleaners on the scheduled day, ensuring they know how to locate the premises and enter, even if you’re not around. Our cleaning team will handle everything else. If you’re available, our cleaners will return the key before leaving; otherwise, they’ll leave it where they found it.

What is the cost of house cleaning?

We offer two pricing options: flat rate (for bond cleaning only) and hourly rate. Choose the option that best suits your cleaning needs and use our simple online form for an instant quote!

What payment methods are available?

The payment methods we currently accept are Direct Bank Transfer, and PayID.

How long does house cleaning take?

For hourly-rate cleaning, our team will work within the time frame you specify. For fixed-rate bond cleaning, the duration depends on your home’s size and the services required. It may take as long as necessary to complete the job, typically ranging from 6 to 12 hours or longer, depending on the size of the premises and the work involved. Our team will discuss this with you before your service.

What are your service hours?

You can book a service at any time, but our offices are open only between 8 am and 8 pm. If you require a late-night or early-morning service, this may be arranged. Simply contact us to discuss the matter further and receive a free quotation! A loading fee of 1.5x the usual hourly rate applies for jobs booked outside ordinary business hours from Monday to Friday and on all hours on Saturday, and a loading fee of 2x the usual hourly rate applies for jobs booked on any hours on Sundays.

May I have a pet at home during the cleaning?

Absolutely! We only ask that you notify us in advance about your pets so that we can inform the cleaner. In addition, we expect all pets to be moved from the working area during The Works by our cleaning staff, as dogs and cats are known to react poorly to vacuums and may disrupt mopping. They should be moved to a spare room or outside during these tasks.

What cleaning services under NDIS do you offer?

We provide NDIS services for both residential and end-of-lease cleaning. You can seamlessly book an end-of-lease cleaning service with us just like a regular house cleaning service, but it is subject to approval by your NDIS Case Manager or Provider Service. Please contact us via phone or email to discuss your specific requirements.

Do cleaners come equipped with their own materials and tools?

Certainly! Our skilled cleaners bring all necessary cleaning equipment to complete the job. You need not worry about providing any supplies – we have it covered.

What services are provided?

We offer hourly-rate cleaning for regular domestic cleaning, office cleaning, commercial cleaning, NDIS cleaning, and deep cleaning, as well as flat-rate cleaning for our end-of-lease cleaning/bond cleaning packages. Each appointment is tailored to your cleaning requirements and preferences. You can book specific services or opt for a thorough deep clean following our comprehensive checklist. Click here to see a full list of our services and prices on offer!

Are cleaning supplies included?

Our Raquel’s Home Services cleaning team brings their own (eco-friendly) supplies and equipment for your convenience. If you have any preferred products, feel free to inform us, and we will accommodate your requests.

Are your cleaning products safe for kids and pets?

We use only eco-friendly products that are safe to use around both young children and pets. While some essential oils used in green cleaning can be harmful to pets if not diluted properly and if ingested, we always ensure proper dilution to eliminate any risks. If you still have concerns, you can request our cleaners to use extra Pet-Safe essential oils in their green cleaning process by specifying your preferences in the booking request form.

How does scheduling recurring services work?

You can select your ideal cleaning frequency which you prefer on our booking platform, or select a once-off service! Further, we do not tie you into long-term contracts, giving you complete control over when you want your cleaning service to end

How simple is it for me to book online?

Booking online is a breeze. Just complete our form and confirm your booking with a payment over the phone. Click here to access the form, and our team will promptly reach out to you to finalize your booking request.

Will my house have to be empty for a bond clean?

Our preference is for your property to be vacant when our cleaners arrive, but we can be flexible if that’s not possible. However, please note that our cleaners won’t lift or move any furniture or boxes. If you’re willing to assist by rearranging items so they can clean effectively, that would be appreciated and aligns with OH&S protocols. While our Bond cleaning guarantee applies only to empty households, we’re understanding of challenging circumstances and are willing to accommodate them. We understand how tough some situations can be.

We've been rated 4.4/5 stars on Google by the lovely members of our community.

Amazing service and value for money. One phone call and everything was booked - so easy. They attended at the exact destination promptly and cleaned the house to perfection. Would 10000% recommend.

Maddy Green - Google Reviews

⭐⭐⭐⭐⭐

Book a cleaning service you can trust today with Raquel's Home Services!

We Offer Different Services to Clean Your Areas
Find out more about our services at the links below

Cleaning Services

We offer a variety of cleaning services tailored to your needs: Including Regular Domestic Cleaning, Green Cleaning, Commercial Cleaning for Offices and AirBnBs. Construction cleaning and Hazmat Cleaning.

Click on the arrow above to see a full list of our services and prices

Green Cleaning Services

To cater to individuals with chemical sensitivities and those worried about the health and environmental impact of chemical cleaning agents, we offer customized and convenient care solutions, using natural cleaning agents which are just as effective than their chemical counterparts, if not more effective and backed by clinical literature.

Bond/End of Lease Cleaning

We offer Bond Cleaning / End of Lease cleaning services where we make homes look as good as you arrived, if not better, to give you the best chance at securing your bond return.

Home Help Packages

We offer unique bespoke packages for each client, providing a combination of cleaning, gardening, household chores, and odd jobs.

Commercial Cleaning

For office and commercial grounds maintenance.

Domestic Gardening Services

Our domestic gardening services are available at a competitive rate.

Experience the Difference with Raquel's Home Services – Your Extra Pair of Hands around the Home, Garden, and Office!

Contact me today to make your booking and take the first step towards a cleaner, healthier, and more organized space. Visit the full page of each service to unlock the potential of a pristine environment. Call now to enjoy clean and fresh air!

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

You can also contact us by filling out your details including your name, email and contact number, and information relating to your enquiry into the form below and someone will be in touch with you shortly!

Contact us with your enquiry in the form below, or fill in the Request a Service Form below if you would like a callback to arrange an appointment for services.

Thank you for choosing Raquel’s Home Services for your cleaning service needs! We look forward to hearing from you and someone will be in touch with you shortly upon the sending of your enquiry!

Services

Services Rates

Domestic Cleaning Services

What’s Included in Our Standard Domestic Cleaning Service?

Book 4 hours of standard domestic cleaning as a weekly or fortnightly recurring service, get 1hrs worth of home help and deep cleaning services, and 3hrs of standard domestic cleaning in your 4hr package at no extra charge! See here for more details.

Let Raquel’s Home Services be your extra pair of hands around the home and office!

Green Cleaning Services

What’s Included in Our Green Cleaning Service?

Book 4 hours of standard domestic cleaning as a weekly or fortnightly recurring service, get 1hrs worth of home help and deep cleaning services, and 3hrs of standard domestic cleaning in your 4hr package at no extra charge! See here for more details.

Let Raquel’s Home Services be your extra pair of hands around the home and office!

Deep Cleaning Services

What’s Included in Our Deep Cleaning Service?

AirBnB Cleaning Services

What's Included in Our AirBnB Cleaning Packages?

NDIS Cleaning & Home Help Packages

What's Included in NDIS Cleaning & Our Home Help Packages?

Gardening Services

What’s Included in Our Gardening Package?

Commercial Cleaning (Office, Event, Factory, & Groundskeeping) Services

What’s Included in Our Commercial (Office, Event & Factory) Cleaning Package?

Construction Cleaning Services

What’s Included in Our Construction Cleaning Package?

Hazmat Cleaning Services

End of Lease Cleaning, Bond Cleaning & Pre-Sale Cleaning Services

What's Included in Our Bond Cleaning / End-of-Lease Cleaning Services?

Hallways

Living/Dining Area

Bedrooms

Kitchen

Bathrooms

Laundry

Optional Extras

Frequently Asked Questions about Our Services

We've been rated 4.4/5 stars on Google by the lovely members of our community.

⭐⭐⭐⭐⭐

We Offer Different Services to Clean Your Areas Find out more about our services at the links below

Experience the Difference with Raquel's Home Services – Your Extra Pair of Hands around the Home, Garden, and Office!

Contact me today to make your booking and take the first step towards a cleaner, healthier, and more organized space. Visit the full page of each service to unlock the potential of a pristine environment. Call now to enjoy clean and fresh air!

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

To find out more, chat with a member of Raquel's Home Services today by calling us on 0474 167 415.

Contact us with your enquiry in the form below, or fill in the Request a Service Form below if you would like a callback to arrange an appointment for services.

Request a Service

What’s Included in Our
Green Cleaning Service?

We Offer Different Services to Clean Your Areas
Find out more about our services at the links below